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Privacy Policy

Last updated: January 31, 2026

Introduction

Ideon ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website theideon.com and use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Data We Collect

We collect the following types of personal information:

  • Contact Information: When you use our contact form, we collect your name and email address to respond to your inquiries.
  • Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
  • Analytics Data: We use analytics tools to understand user behavior and improve our services. This may include aggregated and anonymized data about user interactions.

Purpose of Data Processing

We process your personal data for the following purposes:

  • To respond to your inquiries and provide customer support
  • To improve our website and services
  • To analyze usage patterns and optimize user experience
  • To comply with legal obligations and protect our legal rights
  • To prevent fraud and ensure security

We process your data based on your consent, our legitimate interests, or legal obligations under the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Contact form submissions are retained for up to 2 years for communication purposes. Analytics data is aggregated and anonymized for statistical analysis and may be retained indefinitely in anonymized form.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Your Rights

Under the GDPR and other applicable data protection laws, you have the following rights:

  • Right of Access: You can request access to your personal data we hold about you.
  • Right of Rectification: You can request that we correct inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data under certain circumstances.
  • Right to Restriction: You can request that we restrict the processing of your data.
  • Right to Object: You can object to the processing of your personal data for certain purposes.
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Right to Withdraw Consent: If we process your data based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: [email protected]